3 Golden Rules for Social Media

    Great tips from Dell's Director of Social Media, Richard Binhammer's. Here are his 3 golden rules of Social Media.

    1. Social media is less of a channel and more of a tool for connecting better with your customers.
    2. Social media is only valuable to business when it also has a value for customers.
    3. Listen, engage (appropriately and in ‘social' ways) and act.

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