Social media doesn't always work in your favor. McDonalds learned a harsh lesson on Twitter recently...
"When McDonald's (MCD) began promoting the #McDStories hashtag Wednesday on Twitter, the idea was to get people talking about their experiences with the fast-food giant. And in that sense, it was a rousing success: The phrase exploded in popularity as Twitter users across the country shared stories of their visits to McDonald's.
Unfortunately, McDonald's learned a harsh lesson in social media marketing: When you encourage people to talk about your company, they're not always going to say nice things."
Read Full Article - Written by: Matt Brownell01/20/12 - 12:10 PM EST